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Quality & Compliance

Our highly experienced Quality and Compliance team brings in-depth expertise in building and maintaining systems that align with GMP and regulatory expectations in Australia and New Zealand.

We can help you

With a strong track record in quality and compliance, our team delivered measurable results in 2024 including the setup or maintenance of 5 Quality Management Systems, processing of 858 Product Quality Complaints, release of 80 batches, management of 720 purchase orders, and acquisition of 16 import permits. These figures reflect our deep industry knowledge and hands-on support across the full product lifecycle. We understand your unique challenges and are well positioned to optimise your quality operations and ensure compliance.

We build robust quality systems aligned with GMP and regulatory expectations to ensure consistent performance and compliance.
• Quality systems design and implementation
• Quality system audits
• Vendor assurance and management programs
• Preparation and review of Quality/Technical agreements

We support continuous quality oversight to maintain product integrity and meet regulatory requirements.
• Product quality complaint management
• Risk assessments and mitigation strategies
• Investigation and resolution of deviations/CAPAs
• Internal and external quality audits
• Product quality reviews
• Change control management

We help you navigate the complexities of product movement and supply logistics with a focus on regulatory compliance and operational efficiency.
• Licence and permit applications
• Release for Supply
• Release for Distribution
• Recall coordination and communication support
• Medicines shortage notifications and strategy
• Purchase order processing

OUR IMPACT

800+

Product quality complaints managed annually

80+

Batches released in 2024

700+

Purchase orders processed in 2024

16

Import permits obtained in 2024

5

Quality Management Systems set up or maintained in 2024