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Commercial Eyes Recruiting: Senior Manager, Economist (Health Economist)

 

The Opportunity

Commercial Eyes are looking for a permanent full time Senior Manager, Economist (Health Economist) to lead the Market Access and Pricing team. The Senior Manager will be responsible for developing and implementing strategies that ensure the development and growth of the Market Access & Pricing business function.

 

Duties

  • Provide leadership to a team of market access professionals, in accordance with the Vision, Purpose and Values.
  • Build on the existing commercial base of the Market Access & Pricing services functions through the development and implementation of business development initiatives.
  • Building strong interpersonal networks across the life sciences sector, develop key client relationships and proactively seek out new project opportunities.
  • Responsible for the engagement and oversight of third party contractors and suppliers.
  • Oversee the design, implementation and maintenance of systems that deliver operational efficiency.
  • Adhere to the company’s policies and quality management system.
  • Undertake people management processes including recruitment, induction, performance management and coaching in a timely manner and in accordance with established process.

 

Position Requirements

  • Bachelor’s degree in economics, biomedical science, pharmacology, pharmacy or related field.
  • Postgraduate degree in management, health economics, public health or a related field.
  • Vision and energy to lead and grow a consulting / technical professional service business.
  • Outstanding pharmaceutical and / or medical tech industry reputation.
  • Extensive pharmaceutical and / or medical tech industry network (middle & senior).
  • Experience managing functions/departments.
  • Financial acumen and business management aptitude.
  • Demonstrated business development skills.
  • Minimum 10 years relevant management/consulting or industry experience.

 

The Rewards

  • Work for a company consistently delivering excellence.
  • Deliver work that makes a difference to people’s lives through health.
  • Be a member of a team who supports and cares for each other.
  • Be part of an inclusive and diverse working environment.

 

Please note:

  • Commercial Eyes does not accept applications from recruitment agencies.
  • To apply for this role you must be a permanent resident or citizen of Australia. 

 

Here at Commercial Eyes we value diversity and inclusion and consider all candidates equally.

 

If you would like more information, call Simon Higgins on 03 9251 0777.

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Commercial Eyes Recruiting: Economist (Health Economist)

 

The Opportunity

Commercial Eyes has a unique opportunity for an experienced Economist (Health Economist) to join our Market Access and Pricing team on a full time permanent basis. The Economist will ensure a superior client experience, optimise project outcomes and business revenue, and contribute to the culture and capabilities of the team.

We are looking for an individual who can provide professional development to the less experienced members of the Market Access and Pricing team and support the achievement of individual project and broader business unit budgets.

 

Duties

  • Provide expert consulting services to clients in the key areas of: pricing and reimbursement strategy, feasibility assessment, health economics, statistics, submission development and private/public market pricing in Australia and New Zealand.
  • Work with existing and potential clients in the healthcare sector to anticipate and understand their business needs and identify areas or activities with which CEPL can assist.
  • Translate these conceptual discussions into concrete project proposals which provide a realistic description of the scope of work to be undertaken and a competitive cost estimate.
  • Lead project teams and deliver strategically and technically sound advice, submissions, reports and presentations according to agreed deadlines and client requirements.

 

Position Requirements

  • Minimum undergraduate tertiary qualifications in economics or a life sciences discipline.
  • Post graduate qualifications in health economics, epidemiology, statistics, or health sciences.
  • In-depth working knowledge of the Australian and New Zealand healthcare landscapes, particularly the reimbursement environment, and the ability to use this knowledge to contextualise work.
  • 5 years plus industry experience in an Economist (Health Economist) or Market Access role.
  • Extensive experience in submissions to key Australian and New Zealand reimbursement bodies (PBAC, MSAC, and/or PHARMAC).
  • Experience negotiating with key Government stakeholders and/or pricing experience will be highly regarded.
  • Excellent verbal reasoning and written communication skills.

 

The Rewards

  • Work for a company consistently delivering excellence.
  • Deliver work that makes a difference to people’s lives through health.
  • Be a member of a team who supports and cares for each other.
  • Be part of an inclusive and diverse working environment.

 

Please note:

  • Commercial Eyes does not accept applications from recruitment agencies.
  • To apply for this role you must be a permanent resident or citizen of Australia. 

 

Here at Commercial Eyes we value diversity and inclusion and consider all candidates equally.

If you would like more information, call our People, Learning & Performance department on 03 9251 0777.

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A thriving business in dormant times

 

Do you remember saying – “I catch the train to get to work”?  What about “I’m leaving work in the next half an hour and I’ll pick something up at the supermarket on the way home”. I miss saying those things.

The Commercial Eyes office is in Melbourne’s CBD and is contemporary, full of light and space. Most baristas would cherish working behind our coffee machine and the bowls of fruit and jar of biscuits just seem to fill themselves.

We are in the business of assisting clients bring their medicines, medical devices, and diagnostics to the Australian market. It is a complex task, often difficult to navigate, and requires the contribution of many players. We are just one, and the end goal is to ensure that Australian patients get access to the medicines and healthcare products they need.

Today, our Melbourne office is dormant. It feels lifeless and a bit sad, even the plants look jaded. Only a handful of our nearly 100 employees have been to the office in the past six months. I miss it! Simply because it means that I can’t physically be with the Commercial Eyes team. I think the quid pro quo of needing to be so reliant on our contemporary communication tools, is acknowledging the diminishing effect they have on spontaneity, passion, and generally having fun at work.

That said, our business is thriving! Our technology, systems and databases are doing exactly what they are designed to do. Our staff have mastered them, are working productively, and are connected, to each other and our clients – in some cases more than ever. We are seeing communication advancements and innovation on a regular basis.

Ensuring access to essential medicines and innovative health technology is fundamental to a fair and vibrant society. COVID19 restrictions have had a big impact on where our people do their work; in some ways COVID19 has impacted how we work; most importantly, it underscores the importance of what we do.

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Happy Birthday Commercial Eyes!

 

On this day, 19 years ago (24th September 2001), Commercial Eyes Pty Ltd was created. Today marks the day the company was incorporated (the legal equivalent of creating a new ‘person’).

 

Companies are unique entities. They are a creation of the legal fraternity building on the original idea of a Trust. Some great legal minds have said that the ‘company’ is the most significant legal creation of the post industrial world. This is because a company has no physical being, however, just like a ‘natural person’, a company has legal rights and is regulated by hundreds of laws (e.g. the Corporation Act); it can own stuff, sell stuff, sue and be sued, pay tax, enter into a contract with another party and get a loan; of particular significance, a company, like a real person, can employ people!

We often hear people say that their company is really about the people. Yet, in many cases, the same people’s behaviour and decisions show that they are really much more interested in the ‘products’ that their company makes or sells. They really just need people to make that happen.

However, in a consulting company, there is no ‘product’ without the people. Being a service provider, without the people, Commercial Eyes Pty Ltd would simply be a ‘legal entity’, without any real function, personality or purpose. The people that work for Commercial Eyes really are our business!

 

Thank you to the amazing team and people we have worked with over the years.

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Commercial Eyes Recruiting: Medical Information Associate

 

The Opportunity

Our Medical Information team are looking for a Medical Information Associate to join their team. The role is based in Melbourne, however applicants from across Australia and New Zealand are welcome to apply as this role offers the flexibility of working from home.

The Medical Information Associate will provide technical and scientific information to healthcare professionals, consumers and internal staff on a wide range of pharmaceutical medicines. The successful candidate will have strong communication skills and will deliver messages in an accurate, precise and professional way.

 

Responsibilities

  • Respond to medical information enquiries from healthcare professionals and patients as well as internal staff regarding relevant client’s products.  Including reporting all potential Adverse Event and Product Complaints.   All enquiries are responded to in accordance with client requirements and country regulations, guidelines and codes of practice. 
  • Support all systems and processes required to respond to medical information enquiries. 
  • Maintaining professional knowledge and accreditation by active participation in continuing medical education activities is encouraged and supported.  Including attending company and client meetings and conferences.
  • You will be required to act as Subject Matter Expert (SME), internally and externally. Liaise with clients to resolve enquirer questions, this may include Medical consulting activities such as review of promotional material, undertake some product alignment and ad hoc project work.  
  • Comply with Project Specific Responsibilities (PSR) as stipulated in individual Client project(s). 

 

Position Requirements

  • BPharm or relevant scientific qualification in disciplines such as Drug Development or Pharmaceutical Sciences.
  • Experience in the provision of drug information to Healthcare professionals and patients (minimum of 1-3 years).  Graduate (Hospital) and experienced Hospital and Community Pharmacists encouraged to apply.
  • Experience in the principles of medical information including demonstrated experience in literature search using Pubmed or Embase, proficient in technical writing, use of medical information databases.
  • Highly developed verbal and written communication, organisational and problem solving skills.
  • Experience with prescription, medical device and/ or complementary medicines.
  • Australian Permanent resident or citizen.

 

The Rewards

  • Work for a company consistently delivering excellence.
  • Deliver work that makes a difference to people’s lives through health.
  • Be a member of a team who supports and cares for each other.
  • Be part of an inclusive and diverse working environment.

 

Please note:

  • Commercial Eyes does not accept applications from recruitment agencies.
  • To apply for this role you must be a permanent resident or citizen of Australia. 

 

Here at Commercial Eyes we value diversity and inclusion and consider all candidates equally.

 

Graduate (Hospital) and experienced Hospital and Community Pharmacists encouraged to apply.

 

If you would like to apply for the Medical Information associate position, please send your cover letter and resume to: [email protected]

If you would like more information, call our People, Learning & Performance department on 03 9251 0777.

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Does social prescribing impact broader health outcomes?

 

Social prescribing is gaining traction in health management

– a bridge where wellbeing fits between the medical and person-centred holistic or lifestyle condition support. Whilst the term may be relatively new to mainstream practice in Australia, the idea is not, and is based on a health care professional referral (‘prescription’) to social based interventions or activities that can complement medical management of a problem.

A report by the Consumers Health Forum and The RACGP released earlier this year recommends broader uptake of social prescribing across the nation following successful pilots, and the rise of such services overseas. In the UK, the model was introduced in the late 90s and early 00s as a potential panacea to resource and funding pressures in General Practice by focusing on leveraging community resources and support organisations more effectively. The approach for chronic long-term health conditions has since become more of a standardised model, and highly advocated at health policy levels in the UK and in other countries, as data begins to show the positive impacts they can deliver. One Canadian program reports impressive data with increased mental wellbeing and participation in social activities by clients, significantly correlating to decreased repeat visits to their health provider.

A holistic approach to health care is integral to patient engagement and leads to better health outcomes.

At Commercial Eyes we provide a patient centric approach to health, supporting chronic health management for all our clients.

How can social prescribing help you? To learn more about current trends in health care management, and a relevant approach to your patient support opportunities contact Caroline Butt [email protected] or get in touch with our experienced Patient Engagement team at [email protected] or call us on +613 9251 0777.

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Commercial Eyes Recruiting: Senior Consultant, Market Access

 

The Opportunity

This is a new position that reflects the growth of the CEPL business over the last 12-18 months.  The role is available on a full time or part time permanent basis and may be Melbourne or Sydney based, with flexible working conditions. The Senior Consultant has functional leadership responsibilities within the team, working closely with the Associate Director, Market Access to ensure a superior client experience, optimise project outcomes and business revenue and contribute to the culture and capabilities of the team.

The role is not expected to have budgetary or line management responsibilities, however it is anticipated that the successful application will work closely with the Associate Director, Market Access to support the professional development of less experienced members of the Market Access team, and the achievement of individual project and broader business unit budgets.

 

Duties

  • Provide expert consulting services to clients in the key areas of: pricing and reimbursement strategy, feasibility assessment, health economics, statistics, submission development and private/public market pricing in Australia and New Zealand.
  • Work with existing and potential clients in the healthcare sector to anticipate and understand their business needs and identify areas or activities with which CEPL can assist.
  • Translate these conceptual discussions into concrete project proposals which provide a realistic description of the scope of work to be undertaken and a competitive cost estimate.
  • Lead project teams and deliver strategically and technically sound advice, submissions, reports and presentations according to agreed deadlines and client requirements.
  • Proactively promote the CEPL business and build strong professional networks across the healthcare sector.
  • Identify important skills and knowledge gaps in the current CEPL reimbursement and pricing service offeringand implement solutions to these gaps.

 

Position Requirements

  • Minimum undergraduate tertiary qualifications in economics or a life sciences discipline.
  • Post graduate qualifications in health economics, epidemiology, statistics, or health sciences.
  • In-depth working knowledge of the Australian and New Zealand healthcare landscapes, particularly the reimbursement environment, and the ability to use this knowledge to contextualise work.
  • Extensive experience in submissions to key Australian and New Zealand reimbursement bodies (PBAC, MSAC, and/or PHARMAC).
  • Excellent verbal reasoning and written communication skills.
  • Excellent problem solving and project management skills.
  • Proficiency in building and leveraging productive relationships and networks.
  • Highly developed interpersonal skills as they relate to working in a team environment.
  • Previous consultancy experience or a keen interest in the practice of consulting.
  • Experience negotiating with key Government stakeholders and/or pricing experience will be highly regarded.

 

The Rewards

  • Work for a company consistently delivering excellence.
  • Deliver work that makes a difference to people’s lives through health.
  • Be a member of a team who supports and cares for each other.
  • Be part of an inclusive and diverse working environment.

 

Please note:

  • Commercial Eyes does not accept applications from recruitment agencies.
  • To apply for this role you must be a permanent resident or citizen of Australia. 

 

Here at Commercial Eyes we value diversity and inclusion and consider all candidates equally.

If you would like more information, call our People, Learning & Performance department on 03 9251 0777.

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Commercial Eyes Recruiting: Program Coordinator

The Company

Commercial Eyes is Australia’s leading Pharmaceutical and Medical Device commercialisation consultancy offering pre and post market advice and support to local and international companies operating in Australia & New Zealand.  We provide a full suite of services through market insight and analysis, registration, reimbursement, patient support, medical information, and pharmacovigilance.  With over 18 years of experience & a team of over 90 employees – what we do – and the consistent excellence with which we do it – sets us apart from other consultancies.

 

The Opportunity

Our Medical Communications and Patient Engagement team are looking for a new team member to join their team as the Program Coordinator. The Program Coordinator is a varied and busy role that would suit a candidate that would like to contribute to improving the health of patients, has exceptional communication skills, and superior time management abilities. With a high degree of initiative and attention to detail, your expertise will ensure the smooth running of our programs and a commitment to providing exceptional experience for all stakeholders.

 

Major Responsibilities

  • Day to day management of assigned program. Manage registrations and respond to queries from Health Care Professionals and patients.
  • Develop and review program materials, SOPs and guides for internal and external use.
  • Produce and update database trackers relevant for program management.
  • Produce reports detailing program metrics.
  • Manage product orders and distribution.
  • Ensure all program activities comply with the relevant legal and compliance requirements.
  • Analyse program data to optimise program customer experience.

 

Education/Experience Required

  • Demonstrated experience managing complex process or high level administration support.
  • Proficient computer skills and in-depth knowledge of Microsoft Office – Word, Outlook, PowerPoint, Excel.
  • Experience managing various stakeholders.
  • Science/Nursing/marketing qualifications would be beneficial.
  • Experience in coordination of programs highly desirable.

 

The Rewards

  • Work for a company consistently delivering excellence.
  • Deliver work that makes a difference to people’s lives through health.
  • Be a member of a team who supports and cares for each other.
  • Be part of an inclusive and diverse working environment.

 

Please note:

  • Commercial Eyes does not accept applications from recruitment agencies.
  • To apply for this role you must be a permanent resident or citizen of Australia. 

 

Here at Commercial Eyes we value diversity and inclusion and consider all candidates equally.

 

This role is based in Melbourne.

If you would like more information, call our People, Learning & Performance department on 03 9251 0777.

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Commercial Eyes Recruiting: Pharmacovigilance Manager

 

The Company

Commercial Eyes is Australia’s leading Pharmaceutical and Medical Device commercialisation consultancy offering pre and post market advice and support to local and international companies operating in Australia & New Zealand.  We provide a full suite of services through market insight and analysis, registration, reimbursement, patient support, medical information, and pharmacovigilance.  With over 18 years of experience & a team of over 90 employees – what we do – and the consistent excellence with which we do it – sets us apart from other consultancies.

 

The Opportunity

Commercial Eyes has a unique opportunity for an experienced Pharmacovigilance Professional to lead our Drug Safety team. In this role, you will be responsible for the delivery of our client’s patient safety services and related projects across drugs, devices and consumer goods with Australia and New Zealand. This is a challenging and senior role in the organisation. Crucial to the role is the development of strategic plans to drive growth in this key business area.

The Pharmacovigilance Manager must ensure that each Client’s pharmacovigilance service or project is delivered according to best GPV practice and in accordance with contractual agreements. This includes the implementation, maintenance, and improvement of pharmacovigilance systems at Commercial Eyes.

 

Duties

  • Maintain and build successful client and industry relations.
  • Provide strategic advice on pharmacovigilance related matters to clients including ASA annex to EU RMPs including the operationof commitments.
  • Lead internal, external and client pharmacovigilance audits.
  • Oversee day to day operational activities including, Adverse Event reporting, drug safety programs, patient safety monitoring programs across pharmaceuticals, devices, complementary medicines, and consumer goods.
  • Training client’s staff and their third-party partners on safety reporting.
  • Monitoring compliance to project and CEPL pharmacovigilance key performance indicators (KPIs). Undertake RCA and CAPA’s where deviations are identified.
  • Manage the performance and development of the Drug Safety Team.
  • Contribute to the formulation of annual financial objectives and budgets.
  • The incumbent will, in addition, need to comply with Project Specific Responsibilities (PSR) as stipulated in individual Client project(s). Implementing new projects into the PV function as agreed.
  • As a consulting role, responsibility also includes project billing.
  • When acting as QPPV be contactable as per clients requirements, this may include out of business hours requirements.

 

Position Requirements

  • Qualifications in a scientific discipline such as pharmacy, pharmacology, nursing or drug development.
  • 5 years plus industry experience in a Drug Safety Role, preferably with exposure to leadership
  • Knowledge of, and experience with PV compliance audits.
  • Experience with TGA and Medsafe Prescription, Listed and complementary medicines and Devices.
  • Detailed knowledge and understanding of Australian and New Zealand regulatory requirements for safety reporting and the systems and processes needed to ensure compliance.
  • Good knowledge of key overseas regulations relating to pre and post-market drugs, device and consumer goods safety.
  • Highly developed communication, organisational and problem-solving skills.
  • Demonstrated experience managing quality management systems.
  • Demonstrated experience with Microsoft Suite and PV databases.

 

The Rewards

  • Work for a company consistently delivering excellence.
  • Deliver work that makes a difference to people’s lives through health.
  • Be a member of a team who supports and cares for each other.
  • Be part of an inclusive and diverse working environment.

 

Please note:

  • Commercial Eyes does not accept applications from recruitment agencies.
  • To apply for this role you must be a permanent resident or citizen of Australia. 

 

Here at Commercial Eyes we value diversity and inclusion and consider all candidates equally.

 

This role is based in Melbourne.

If you would like more information, call our People, Learning & Performance department on 03 9251 0777.

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Thanks for giving a country kid a go

 

30 years ago, today, on the 14th May 1990, a friend dropped me off at the security gate of Sigma Pharmaceuticals, a pharmaceutical manufacturing plant in Clayton, Melbourne.  It was my first day on the job.  I was a Medical Representative! 

I am not sure I if I was more thrilled to have a job in the pharmaceutical industry (just having a full time job was exciting given the economic climate of the time) or that I was going to be driving home in a new car (ok, it was the car – a brand new Holden Commodore!)

I had learnt about the Medical Representative role in my final year at university during a lecture.  The pharmacology department invited alumni to address final year students and tell us about the sort of jobs that might be available after we graduated.  I had also encountered a very experienced ‘medical rep’, whilst working in my part time job at a swimming pool shop in the eastern suburbs of Melbourne.  His name was Wally Dower and he worked for Astra.  I was very impressed with Wally because he drove a European car – a Volvo.  Wally said that Astra employees drove Volvos because of ‘a special relationship between two leading Swedish companies’.  I thought Astra must be a very impressive company! 

Wally’s job came to my attention when I was loading containers of chlorine into the boot of his car – it was a car boot like no other customer I’d seen – mainly because it seemed to be overflowing with prescription drugs! Samples he called them. There were also boxes of medical brochures, branded pens, writing pads and sticky notes and these other interesting things called ‘call record cards’.  In those days – there were no laptops, mobile phones, not even a pager. Call records were handwritten and regularly checked by Sales Supervisors to ensure they were completed correctly.

Wally explained to me that being a Medical Representative was a fantastic job – it gave you plenty of autonomy; the chance to travel around Melbourne and Victoria; attending interstate and sometimes overseas conferences.  According to Wally, you could meet lots of interesting people working in healthcare including doctors, pharmacists, nurses and tell them fascinating facts about new medicines that would make a difference to their patients.  It was an important job.  It was also your ‘entry ticket’ into the industry and the first step in building a career.

In 1990, a new model of representative was becoming more common on the pharmaceutical scene.  The pharma industry was recruiting biomedical and science graduates, pharmacists, and nurses into sales roles.  A lot of young, well educated, articulate and competitive people, eager to learn and succeed, climb the corporate ladder, travel the world and make a difference.  Well at least, that is how I saw it.

In thinking about this blog, I am reminded about how much was expected of Medical Representatives when I joined the industry.  We met with general practitioners, specialists, hospital medical officers, professors, community pharmacists, practice nurses, directors of pharmacy, therapeutic committees, purchasing managers, the list goes on.  We had to have a thorough understanding of every clinical paper, the ‘APMA’ code of conduct, the Therapeutic Guidelines (for those of us promoting antibiotics) and knowledge of the regulatory system and Pharmaceutical Benefits Scheme. 

I loved learning about the products, all the technical aspects – the pharmacodynamics, pharmacokinetics, the diseases the products were designed to treat – the ‘features and benefits’. I was fascinated how the Australian healthcare system worked – regulation, reimbursement, clinical trials, what the Commonwealth was responsible for and how it differed from the States and Territories.  Wally was right – there was autonomy, the opportunity to meet lots of interesting people and travel all over the state.  He forgot to mention the countless hours of sitting in waiting rooms, having appointments cancelled or being thrown out of pharmacies because ‘Tuesday isn’t rep day’.  To be frank, I did not love the job, there were too many wasted, unproductive hours.  That said, I did get to read a lot of novels, work with, and meet excellent people and did well enough to get an ‘office job’. 

On reflection, the time I spent ‘carrying the bag’, ‘on the road’ was invaluable.  It provided me with an insight into the pharmaceutical and healthcare industry that has provided a better career foundation than I could ever have hoped for.  Most importantly, it gave me a chance to talk to and learn from the medicines industry’s customers every day.  A fundamental to any business’s success.

A big thank you, John Kennedy, for giving a kid from the country a go!

 

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