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Medical Services

A Range Of Medical Services You Can Trust

Our Medical Services team is composed of highly experienced health professionals with backgrounds in medicine, pharmacy and other health sciences who take their role as advocates for the quality use of medicines and devices seriously.

Providing reliable and timely advice to doctors, patients and our clients’ internal stakeholders on a vast range of medical and scientific matters is of vital importance. As such, we hold ourselves to a very high standard of ethics and compliance, operating within various industry and internal codes of conduct.

We meet the requirements of the ISO 9001:2008 QMS Standard and have been successfully audited by numerous clients based in the EU, USA and Japan. 

Notably, Commercial Eyes has recently been audited by the FDA with no 483 observations. This is an excellent result that confirms Commercial Eyes’ reputation as the foremost pharmacovigilance and medical information provider in the region.

Operating in a secure environment, our team are committed to providing you with the right tailored solution to meet your specific medical needs.

We understand your needs and can help you with:

A Comprehensive Medical Information Service

  • dedicated phone lines
  • covering emerging and established medicines and medical devices
  • adverse event reporting and product recall support

Patient Safety

  • post-market surveillance
  • patient monitoring programs
  • RPPV representation
  • PSUR & RMP support

Medical Affairs

  • strategic support and planning
  • development and delivery of medical educational material
  • promotional reviews

Patient Programs

  • development and ongoing management

Our Medical Services team provides the largest and most comprehensive Medical Services solution in Australia.

ISO 9001 and Jas Anz

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